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How does communication work?
How does communication work?

How do I reply to the experts? How do I reply to 1 specific expert in my workroom? Vault, files.

Updated over a month ago

A Shared Workroom for Communication

Once you submit your project, the first place to connect is your workroom.

In your workroom, you’ll be able to chat with all interested experts in a shared space. This open-communication format lets you and the experts communicate together, helping to define your project’s scope more efficiently. You’ll avoid answering the same question multiple times, and experts can see each other’s questions and responses to keep everyone on the same page.

If you’d like to reply to a specific expert, just mention them by name before answering their question.

See the image below for how to compose messages.

Here is where you compose your messages to the experts.

Our experts aim to fully understand your requirements so they can provide an initial, no-obligation estimate. Feel free to ask clarifying questions, and they may request additional details if needed to better scope your project.

At this stage, the goal is to define the project scope clearly, which helps set mutual expectations and supports project success.

Once you’ve hired an expert, you’ll be directed to a private workroom where you and your expert can continue communicating and securely share additional files or credentials.

Creating a Private Project

If you prefer communicating with one specific expert before you hire them, you can create a new project using this link, https://app.codeable.io/tasks/new, and select them as your “Preferred Expert.” This creates a private workroom just for the two of you. If you’d like assistance setting this up, let us know, and we’ll be happy to help.

Adding Files

Adding files to your project is easy! You can attach files while creating a new project or add them after posting.

For more details, please check out this article.

Sharing Sensitive Information

If you have sensitive information that you’d like to share with a specific expert, use our secure Credential Vault.

Email Notifications

If you’re not logged in, we’ll send you an email notification whenever there’s a new comment or an estimate in your workroom so you can stay updated. To adjust your notification settings, go to Settings in your Profile (https://app.codeable.io/settings/notifications).

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