Retainer Task Expiration and Extension
According to Codeable’s guidelines, all active retainer tasks have a 2-year duration. To keep a retainer active, it must be extended by the client before its expiration date.
How to Extend a Retainer
When your retainer task is approaching its expiration date, you’ll receive a notification. Extending it only takes a few steps:
Go to your project.
Click “View All Tasks” on the right-hand side and locate the retainer task.
Click the “Extend” button to extend the retainer for another 2 years.
If you prefer, our support team can also assist with the extension. Just let us know, and we’ll handle it for you with your approval.
Note: If your retainer task is canceled by you or your expert, it becomes inactive immediately. The expiration date no longer applies, and you will not be charged automatically.
What Happens If a Retainer Expires?
If a retainer expires:
It becomes inactive for both you and the expert.
It cannot be reactivated.
The expert will need to create a new retainer task, and you’ll need to enter your card details again to start a new agreement.