Retainer Task Expiration and Extension
According to Codeable’s guidelines, all retainer tasks have a 2-year duration. It must be extended before the expiration date to keep your retainer active.
How to Extend a Retainer
Extending a retainer is quick and easy:
Go to your project.
Click “VIEW ALL TASKS” on the right side and find the retainer task.
You’ll see an "Extend" button to extend the retainer.
Alternatively, our support team is happy to handle this for you—just let us know and we’ll take care of it with your approval.
What Happens If the Retainer Expires?
If a retainer expires:
It becomes inactive for both the client and the expert.
It cannot be reactivated.
The expert will need to create a new retainer task, and the client will need to enter card details again to begin the new agreement.
