Reviewing Applied Experts:
To see all experts who applied, scroll to the top of your project page. On the right hand side, you'll find both the estimate and the list of applied experts.
You can click on the expert's profile picture or name to learn more about them.
Hiring an Expert:
Click the "HIRE" button next to the expert's name.
Project Privacy and Fund Deposit:
Upon hiring an expert, your project instantly becomes private between you and the chosen expert. To initiate the work, you will be prompted to securely deposit your funds into our Escrow System.
Scope of Work Management:
After hiring your expert and funding the project, they will use a Scope of Work management tool to define the agreed-upon tasks. Once entered, you'll be prompted to confirm that the scope aligns with your expectations. For more details on how the tool operates, visit the article below:
FAQs
Why do I need to pay upfront?
We are protecting both our clients and our experts with our escrow service.
Your funds are safe and they will only be released once you’re satisfied with the work done and click to mark your project as complete.
By funding the task, it provides the assurance to our experts that the money is there and they are able to provide their best quality work.
Why haven't I got an estimate yet?
If you've been discussing your project with experts but haven't received any official estimates, there's no need to worry. Simply continue providing details and clarifications to help our experts better understand your requirements. Once they are confident in their ability to assist you, they will submit an estimate.
Why do I only have 1 expert applied for my project?
It's common to receive 2 to 3 experts applying for your project; receiving only 1 is also normal. We recommend not exceeding 5 experts per project to avoid overwhelming clients.
If you're open to receiving estimates from additional experts or want to explore more options, please feel free to let us know. We're here to ensure you have the best experience and can connect you with more experts who can contribute to your project.
What should I do if I hire the expert when I'm not ready?
Please don't worry and just let the support team know. We will revert the hiring and answer any questions or concerns you may have.
Why does the live chat block the right side of my screen?
If your live chat window with the support team is open, it may block the right side of your screen. To resolve this, simply close the chat window. You can always reopen or start a new conversation with the support team, and your chat history will be retained.
Contact the support team? :)
Use the live chat bubble at the bottom right of your screen or email us at [email protected], and our support team will be happy to assist you.