Even after you mark a project as complete, your workroom stays open — so you can still reach your expert at any time. Just leave a message in the workroom and your expert will reply. You’ll be notified when they do.
You can find completed project workrooms under Archived on your dashboard when you’re logged in: https://app.codeable.io/dashboard
If you’re having trouble locating it, feel free to reach out to Codeable Support via live chat and we’ll be happy to help.
If your project was canceled
When a project is canceled, experts do not receive notifications for new comments.
If you’d like to resume communication in a canceled workroom, please contact Support. We can un-cancel the project for you or help you find the best way to reconnect with the expert.
Response time
Our experts are located around the world, so please allow some time for them to reply — it may be nighttime in their region.
If it’s been more than a few days or your request is urgent, reach out to Support at any time and we’ll gladly assist in reconnecting you.
Need more work?
If you need additional work, your expert can create an additional task, allowing you to continue working together within the same project even after completion.
You can read more about additional tasks here.
28-day post-completion guarantee
You have 28 days after marking a task as complete to request fixes for any bugs or in-scope issues — free of charge.
As long as the issue is related to the work delivered (and not a change made on your side afterward), your expert will take care of it.
28 days is one of the most generous guarantees in the industry. Please feel free to reach out to the support team if you have any questions.