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How does the money-back guarantee work?
How does the money-back guarantee work?

If you are unsatisfied with the work and wanting a refund.

Updated over a week ago

While you're working with your expert and before marking the task as complete, if you wish for a refund, please notify us promptly.

You can reach us by emailing [email protected] or by clicking on the small support icon in the lower right corner of our site. We're here to assist you.

Depending on the nature of the issue, we can help facilitate communication with your expert to address misunderstandings or escalate your project to our dispute department for partial or even full refund considerations.

For complete details, please refer to our terms of service outlining our refund policy.

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