Once your project is funded, we understand you may want to involve teammates in the conversation. At this time, we don’t yet offer the ability for multiple accounts to access the same project.
This is a feature we’ve had several requests for, and our engineering team is working on it. In the meantime, here are a couple of workarounds that may help:
1. Share your login with a trusted team member
You can provide your email and password so a teammate can log in. If they plan on commenting, consider signing your name on your own comments to reduce confusion. Some clients successfully operate this way.
Important: Even if you registered with Google SSO, you can set a password to share access. Please follow the steps in this article link.
No payment information is stored in our system, so sharing your account does not expose financial details. Projects are funded manually, only when agreed upon with you and your chosen expert.
2. Use a project management tool
After you’ve selected an expert and funded the project, you’re welcome to use another way to communicate besides the project workroom if that’s more convenient for you.
While we encourage all project communication to stay within the Codeable workroom, as it ensures your project remains covered by our rules, protections, and 28-day warranty, we understand some clients prefer using other tools for convenience.
If communication takes place off-platform, we ask the expert to regularly post executive summaries in the workroom. They can also include screenshots or notes from external tools to document what was discussed and agreed upon.
Please reach out to support if you have questions. We are here to help!