This doesn't happen very often, but when it does we want to make sure to give you a positive experience nonetheless. The main three reasons why our experts don't estimate tasks are:
Your task description is too broad, too short or unclear
Your budget is too small or greatly disconnected from the expected results
Your deadline is unrealistic
If one of those might be the case for your task, you have the option to update your task description and/or budget and we will then once more send out your task to our experts.
You can also write a comment in the chat.
If you are unsure, please contact us in firstname.lastname@example.org or by clicking on the small support icon in the lower right corner of our site. We'll be happy to review your project and see what the issue could be and if needed promote it out to additional experts for you.